Warranty

Suweeka LTD Limited Warranty

Coverage

Suweeka LTD ("Suweeka") honors this limited warranty on all Suweeka brand products for original owners of the product. This warranty is not transferable. If you received a different warranty with your product, Suweeka will honor the warranty with the terms that are the most generous to you.

Warranty Claim

If a Suweeka product is covered by the terms of this warranty and is determined by Suweeka to be defective in materials or workmanship during the applicable time period set forth below, Suweeka will repair or replace the defective parts or product. Suweeka may choose, at it’s discretion, to offer the owner a refund, or credit of up to the original purchase price of the product in lieu of repairing or replacing the product.

Exclusions

This limited warranty does not cover any damage due to excessive loading or other misuse or abuse, improper assembly, improper installation, theft, failure to perform routine maintenance, or normal wear and tear as described in this document. This limited warranty does not cover normal wear and tear, scratches, dents, cosmetic oxidation, rust or accidents.

Warranty Process

If you are the original owner of a defective Suweeka product, please contact Suweeka at 1 (844) 789-3352 or info@suweeka.com. You may request a printed copy of this Limited Warranty by contacting Suweeka. A Suweeka representative will work to quickly resolve the problem. No product should be returned to Suweeka without prior authorization from Suweeka staff.

Limit of Liability

THIS LIMITED WARRANTY ONLY COVERS REPAIR, REPLACEMENT, OR REFUND FOR THE COVERED SUWEEKA PRODUCT, WHICH IS THE ORIGINAL PURCHASER’S SOLE REMEDY UNDER THIS WARRANTY. ANY DAMAGE TO VEHICLE OR OTHER PROPERTY IS NOT COVERED BY THIS WARRANTY. PERSONAL INJURY IS NOT COVERED BY THIS WARRANTY. LIMITATION OR EXCLUSION OF INCIDENTAL DAMAGE IS NOT ALLOWED IN ALL STATES, SO THE ABOVE LIMITATIONS MAY NOT APPLY. SUWEEKA DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IMPLIED WARRANTIES ARE DISCLAIMED ONLY AFTER THE END OF THE LIMITED WARRANTY PERIOD SET FORTH BELOW

Product Type and Limited Warranty Period

Lifter: Lifetime
Bicycle Mounts: Lifetime
Stinger: Lifetime
Consumable parts (straps, ratchets, knobs): 2 years
Lifter rack gearing: 5 years
Third Party Accessories: Not covered under Suweeka Limited Warranty

Receiver Hitch Capacity Limitations

The weight capacity of your vehicle’s receiver hitch depends on many factors, including hitch class rating, attachment to the vehicle frame or bumper, maximum tongue weight, and other vehicle design factors. Suweeka cannot evaluate the compatibility of your specific vehicle/receiver hitch combination with Suweeka products. It is your responsibility to determine your vehicle's receiver hitch capacity and compatibility. Please refer to the Vehicle User Guide for load weight limits when using the rack on your vehicle. *It is the customers responsibility to calculate Suweeka Rack assembly and gear/cargo weight to achieve an accurate GROSS WEIGHT